Notes for custom jewelry

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Custom jewelry is a personalized and detailed service, and in order to ensure that the final product can meet the customer’s expectations, the following aspects need to be taken care of:

First, clarify the needs and budget

1. Determine the needs: Before communicating with the designer, customers should clarify their needs, including the use of jewelry (such as wedding, daily wear, collection, etc.), style preferences, material requirements, etc.

2. Set a budget: set a reasonable budget range according to your own economic situation, so as to make appropriate choices in the customization process.

Second, choose a reputable business

1. Understand the background of the business: Choose a good reputation, experienced jewelry customization, you can check its official website, customer evaluation, industry certification and other ways to understand.

2. Field visit: If conditions permit, it is recommended that customers visit the physical stores or studios of merchants to personally feel their professional level and service attitude.

Third, communicate fully with the designer

1. Express needs: clearly convey your needs and ideas to the designer, including specific requirements in terms of style, material, gem selection, etc.

2. Listen to advice: Designers usually provide professional advice and design solutions according to the needs and budgets of clients. Customers should carefully listen to and consider these suggestions in order to make a more appropriate choice.

Fourth, pay attention to material and technology

1. Material selection: According to the budget and needs, choose the right metal and gem material. Pay attention to understand the characteristics and quality of the material, to ensure that the selected material is in line with personal preferences and wear needs.

2. Process requirements: Understand and pay attention to the production process of jewelry, including inlay, polishing, plating and other links. Ensure fine workmanship and proper detail to enhance the overall quality and value of the jewelry.

Fifth, confirm the design drawing and sample

1. Review the design drawing: the designer will draw the design drawing according to the customer’s needs, and the customer should carefully review the design drawing to ensure that the design meets their expectations. If necessary, we can propose amendments and negotiate with the designer to adjust.

2. View samples: If conditions permit, you can ask the merchant to provide samples for viewing. Through physical samples, you can more intuitively understand the style, material and process level of jewelry.

Sixth, pay attention to after-sales service

1. Understand the warranty policy: Before customization, understand the merchant’s after-sales service policy, including warranty period, maintenance service and so on. To ensure that problems in the wearing process can be solved and guaranteed in time.

2. Keep relevant documents: After the customization is completed, keep the purchase voucher, warranty and other relevant documents. These documents are an important basis for enjoying after-sales service.

seventh. Pay attention to time and progress

1. Reasonable arrangement of time: customized jewelry needs a certain period of time, customers should be based on their own needs to arrange the time reasonably, to avoid due to time constraints and affect the customization effect.

2. Pay attention to the production progress: In the customization process, you can timely pay attention to the production progress, and maintain communication with the business to ensure that the customization process goes smoothly.

To sum up, custom jewelry needs to pay attention to a number of aspects, including clear needs and budgets, choosing reputable merchants, fully communicating with designers, paying attention to materials and processes, confirming design drawings and samples, paying attention to after-sales service, and paying attention to time and progress. By paying attention to these matters, you can ensure that the process of customizing jewelry is smooth and the final product meets the customer’s expectations.

FAQ

What is your production MOQ?

We are the first jewelry factory in the industry to offer a minimum order quantity (MOQ) of one piece. We are very friendly to jewelry retailers who place orders online or through stores for custom jewelry.

What is your payment terms?

For first-time clients, we can accept a 30% advance payment to establish trust, with the remaining 70% due before shipment. For clients with an established trust, to enhance efficiency, we typically require full payment before production begins. This can be decided through negotiation.

What kind of express delivery methods do you offer? what is the price?

We generally offer international express shipping services, including DHL, FedEx, UPS, and others, which typically take 3-7 days to reach worldwide destinations at a cost of $50. We also provide slower shipping options, such as 4px, which usually takes 10-15 days to reach global destinations at a cost of $10.

What materials can you use for jewelry production? What types of stones can be set?

We can produce jewelry using materials such as 925 silver, 9K, 10K, 14K, 18K, 22K, Pt950, and 18K palladium gold. We can set various stones, including but not limited to natural diamonds, lab-grown diamonds, moissanite, as well as various types of natural gemstones, synthetic gemstones, pearls, and more.

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